| From our "Live Help" icon located on our homepage and from
our Help, we offer you live support in both Spanish and English to help
you with your immediate needs. For less urgent matters, we also offer
you a support desk where you can open a customer care ticket for
assistance. The customer care ticket should be used for all suggestions,
game credits and inquiries that do no require live support.
At Galactic Bingo we know that you have many choices on where you can
spend your bingo dollar. This is why we built our site under the
principle of making your entertainment dollar last longer, while giving
you biggest payout percentage on every jackpot won.
The LARGEST Payouts percentage of ANY online Bingo Site! If you don't
believe us - just ask our competition how much they pay! At Galactic
Bingo we pay out a minimum of 70% for every Bingo Jackpot with specials
up to 150%. Now why would you want to play at a place that only pays 50%
when you can get 70% Guaranteed!!
$10,000 Coverall Jackpots! Throughout the day we will be running
coverall jackpots that offer you a range of prizes from $10,000 to
$1,000.
All Inclusive trips! It's always better if you can win something
extra. Galactic Bingo knows our players always deserve a little bit
extra so that's why we offer monthly contests. Every month we will play
a contest that will give away HUGE CASH prizes and All Inclusive Trips.
Please have a look at our pop up from the homepage for this month's
promotion.
The most aggressive "Refer a Friend" program! We will pay
you 50% on every dollar that your friend deposit. That can mean HUGE
dollars back in your pocket!
Now in our site you can make deposits through Virtual Exchange, our
Preferred choice for deposits. Direct Credit Card Transaction - No more
Paypal, Neteller or FirePay accounts required! We accept FirePay / Fire
Cash, Prepaid ATM, On line Checking (Citadel), Neteller.
Deposits can be made by transfers through Western Union offices
around the world. Minimum deposit is now $50. Find a Western Union
office near you and send us your transfer information. Click Here and
you will get by email all information necessary to make the transfer or
you can go to Live Help and contact our operators. Please note all
transactions are credited in (or converted to its equivalent in) United
States Dollars.
NOTE: Players MUST have a balance less then $1.00 to make a deposit.
No bonuses will apply to any deposit made while your account is above
$1.00. Every player will be able to deposit $300 maximum per day. Any
deposits under $50 USD will not be entitled to the deposit bonus and
will be responsible for paying all service fees.
Read and understand the Galactic Bingo participating rules. We
require that you read and understand the rules and operating procedures
for playing Galactic Bingo.
In order to properly register you must provide us with correct
information about yourself. Please note that Galactic Bingo will mail
payout requests to players using the information given to us at the time
of registration. We cannot be held responsible for difficulties
encountered by players who use incorrect information. In order to
properly sign up for Galactic Bingo you must fully complete our
registration form. We require the following information from you:
Mailing address | Email address | Telephone number
A Nickname of your choice (this is the name people will see when you
are chatting and when you win a game, this is different than your
Account ID).
You DO NOT have to provide us with any financial or credit card
information at the time of registration.
You may only register with Galactic Bingo once. We recommend that you
write down your Account ID and password in a safe place. Galactic Bingo
is not responsible if this information is shared with other users. If
you forget your password, please use the "forgot your
password" link on the home page and we will email your password to
the email address you provided when you registered. Galactic Bingo has a
strict privacy policy. We will never sell your information to a third
party. View our complete Privacy Policy.
After you have completed the registration form and pressed the submit
button Galactic Bingo will generate a unique Account ID for you.
An email with this information will be sent to the email address you
provided on the registration form. Your Account ID is used to uniquely
identify you to the system. Your password can be changed as often as you
like in the Player's area. We recommend you change your password on a
regular basis.
Please remember that all passwords are case sensitive so you must
type in all capital or lowercase letters.
For security reasons, you will need your Account ID and password
information every time you want to play Galactic Bingo or administer
your Player Account.
The next step is to fund your account. Galactic Bingo is a pay game
and thus requires you to fund your Player Account so that you can buy
bingo cards. The minimum purchase for players is $20.
Galactic Bingo currently allows you to fund your account by Visa,
MasterCard, Certified Check and Western Union. Other payment options may
be available soon.
We are always offering players bonuses when they purchase, please
check out promotions page for our latest specials.
Congratulations on becoming a Galactic Bingo member!
As a registered Galactic Bingo member, you are now ready to play
Galactic Bingo for CASH prizes! To play Galactic Bingo Java and Flash
versions simply log into your account. You will be taken directly to our
games page, which will provide you with several different games to
choose from. Click on the game you would like to play and the game will
begin loading immediately.
Once you are connected, you can immediately log on to any of our chat
rooms. If a game is in progress you will see a timer at the top of the
page and will have to wait until the next game begins. You can select
and purchase a card(s) if you have entered your login information
correctly and have an active account with adequate funds to purchase.
Select cards by clicking on the cards that you want to purchase.
Initially the Galactic Bingo game server randomly selects game cards for
you. You may choose to decline the default game cards and select
different ones by clicking the get more cards button. You may continue
to click the get more cards button until you find one(s) that you like.
When you find a card(s) that you want to play, just press the BUY
button.
Alternatively, you can exit and pay nothing. Once you have purchased
a card(s) we cannot refund or credit your account for any reason
whatsoever unless you are unable to complete the game because of a
technical difficulty caused by the program. In all cases, we will be
monitoring the game to ensure that it is performing properly.
As a registered player you can "recharge" your Player
Account at any time by navigating to our Players Area. Our e-commerce
web pages are secured web pages and utilize industry standard SSL
security and encryption protocols.
Therefore, all of our financial transactions on these pages use this
secured transaction protocol and provide for maximum safety from
external fraud and theft of your credit card and other related
information.
To recharge your player account with cash funds just fill in all of
the required fields. When all of the fields have been entered correctly
just click on the 'submit' transaction button and cash funds will be
verified (this should take less than 1 minute). Once funds are verified,
they are deposited into your account.
If the credit card transaction is not completed, or is subject to a
charge back for any reason at all, your agreement with us is null and
void and any player activity, including any winnings can be withheld by
Galactic Bingo until all outstanding issues have been resolved. For this
reason, we may delay payout requests for transactions in question.
Your Winnings are deposited directly into a Player's Account every
time a player wins our game. For games where there is more than one
winner (multiple simultaneous winners) the jackpots are shared evenly
amongst all the winners of a game.
NOTE: Under no circumstances will Galactic Bingo issue payment from a
winner's account to an address other than which corresponds to the
address in the player's registration information. Please note that
players may cash out winnings only. Good luck to all the players and we
hope that you will enjoy playing Galactic Bingo! |